You may contact DHHS Claims Support at 1-888-281-6629, support hours are listed below:

Monday, Tuesday, Thursday, Friday:7:00 am to 5:30 pm
Wednesday:10:00 am to 5:30 pm

All times listed in Central Daylight Time

Training/Support Materials

The links below will provide you with additional information to assist you with using the Web Portal:

Printable Training Guides

N-Focus weekly maintenance is done every Sunday from 5:00 pm – 7:00 pm (CT). During this time, providers will NOT be able to submit claims electronically through the web portal.